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What do you think of when you hear the word “fax”? Outdated, 1980s technology? Fax is a thing of the past, and no one uses it anymore? The perception of fax is that it’s a technology of bygone decades and that it’s incomprehensible that companies are still faxing. The reality is that fax remains a vital communication tool, is relied upon by businesses of all sizes and in all industries, and has an important role within organizations as they embrace digital transformation.
This document reveals results of a recent IDC survey that uncovers the state of the fax market within organizations. The majority of respondents stated that their fax volume has grown at a reported rate of 27% compared with the prior year. The document also answers questions regarding why organizations continue to use fax, what are the projected usage trends in the coming two years, and what will continue to drive demand for fax use in the digital future.
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